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Cold Control

Part Number: AP2061705
MFG Part Number: WR9X499
Made by: GE

Genuine GE part. GE brands include General Electric, Hotpoint, RCA, and others.
GE also makes various appliance models for Sears / Kenmore.

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Cross Reference Information

Part Number WR9X499 (AP2061705) replaces 310893, AH310865, EA310865, PS310865, WR09X0499.

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My refrigerator stops cooling on the refrigerator side and then things start to get soft on the freezer side. I unplugged the unit for 24 hour and some water ran out of the bottom. Plug it back up and everything starts to work again for a week.



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I have a side by side Kenmore model 363.9565484, made by GE. My problem started with noticing soft ice cream (no problem since it was easier to scoop). As months passed, the ice cream became softer and freezer items were not always hard frozen either. I also noticed that the veggies were getting frosted. I turned the freezer cold setting way up (near Maximum) and the freezer was working again, but the fresh food was too warm. I turned the fresh food cold control to colder (well above initial) and that worked for a while. Then, the cycling on and off became erratic, with the compressor not cycling on until both freezer and fresh food were way too warm (melting ice and warm milk). Once it did cycle on, it ran for hours until the fresh food side was too cold, frosting the veggies. I could somewhat manage this by turning the fresh food cold control full on to start the compressor (then backing it off) or turning the fresh food cold control full off to stop the compressor (then turning it back up). I finally gave up and had a repairman come. He replaced the cold control WR9X499 and that helped tremendously. The freezer now worked fine on the initial setting, but the fresh food side ran too cold. I now have the cold control on the fresh food side turned down as low as it will go (next to off) and it is 36-40 F in the fresh food compartment. With this setting, the freezer is about 5-10 F. The compressor seems to cycle normally, but the veggies still occasionally get slightly frosted. If I turn the fresh food control higher (away from off) it gets too cold, but the freezer still works just fine. What's up? Why does the fresh food cold setting have to be next to off to avoid frosting things? Could the new WR9X499 not be working properly, or is there another problem? I do know that having the fresh food control all the way down by off is not right, and I suspect it should be working somewhere near the initial setting mark. I have made sure that there are no air flow blockages at the back or sides of the shelves, and that nothing is restricting air flow near the cold control levers and sensor area. That does not seem to be the issue. Thanks!

Robert for Model Number Kenmore 363.9565484 made by GE


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My freezer is only getting to 30 degrees and fridge side about 50. The back of freezer has frost on it, I removed back panel and evaporator coils are full of frost and ice. I am going to test the evaporator fan motor and the defrost heater and the defrost timer. I'm also going to check the defrost control in fridge side. I defrosted all the frost and ice...what do you suggest as steps to take? If these all check out, is there any way this could be a compressor problem?

Kenneth L for Model Number Sears Kenmore 363.9530780


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Latest Questions

My freezer is working fine but the refrigerator side will not get cold. Have cleaned the coils under the fridge and did not notice any frosting or unusual issues. Fan is running fine and cool air circulating under the fridge.what part needs to be replaced to get the refrigerator to cooling again?

Tim for Model Number tfh24prsm


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Part # 428 has fallen from the temperature control. The freezer is not cooling enough. How can we fix it.

Terry for Model Number TFX20JRBAAA


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My fridge keeps freezing the food, water,pop,everything.the temp is 15 to 20 degrees F. compressor does not shut off.I think it's the cold control,part#wr9x499.What is your suggestion?

Gary for Model Number GE tfx25prydww


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