There are 2 screws above the vent. If the vent is removed, can the control panel (Ap3993811) be installed fairly easy? Could I get some basic installation instructions on this website, or a video? Thank you for your help.
Answer Hello Donna,
The two screws are actually on top of the unit close to the front edge. Most installations will allow you to remove the screws without dropping the unit. When the two screws are removed, you will grasp the air grille and shift it towards the left. This unhooks the plastic tabs that hold the bottom of the air grill in place. Once removed, you will be able to see the single Phillips headed screw that holds the control panel in place above the control panel in the center. When it is removed, you can "bump" the control panel up from the bottom and it will slide up and off. Be sure before you begin this whole process, to remove the unit from its power supply as the voltage inside the control panel can seriously hurt or even kill you.
What screws do I take off to access the control panel and the keypad?
Answer Hello Nick,
Without a model number all I can do is give a general answer. Unplug the microwave first. Most microwaves have a couple of screws along the top that hold the vent grill on. Remove these two screws and remove the vent grill. There will be a screw in the middle above the touch panel behind where the grill was when it was installed. Remove this screw and the panel should slide up and off. Some models are different and have to be dropped to access the screws that need to be removed because some have to have the outside "cabinet" removed from the unit to access the screws that hold the front panel on.