The water works on my dispenser but when I move the selectror switch to either cubed or crushed nothing happens except on crushed I hear a solenoid moving. Do I need to replace the circuit board where the switches are?
Answer Hello Dan,
First pull the ice bin from the unit and pour your ice into a large bowl. Take the crusher bin to the sink and use water to clear any ice-build-up from the bottom of the container and crusher blades. Make sure it will turn freely and dry it out. Pour your ice back in and re-try. If this corrects the issue, remember to do this every three or four months to prevent the build-up from causing another stoppage. You should also use a hair dryer on the auger motor for about 15 minutes to free it up. If this is the cause of the issue, the freezer temperature should be set a bit warmer to prevent condensation on the auger motor and verify good seal contact around the door seals and the ice door.