I actually have 3 questions all involving ice/freezer.
1. Ice maker was working then stopped. I do not see water filling ice maker but still get water from door. Do I need water valve?
2. Will deliver ice cubes but when we set selector switch to crushed still only cubes. Do I need soleloid?
3. The stalk on water/ice/crushed switch broke off. I have knob but need switch. Do I need to replace complete board?
Can you tell me part numbers I need to replace all three if that's what needs. I noticed that some parts that I select for what I think i need come up whirlpool.
Appreciate any help you can give me.
For the icemaker not getting any water to it you will want to first check the fill tube to make sure that it is not frozen. If not frozen then you will want to check to see if there is 120 vac to the water valve when the icemaker calls for water. If there is power then the valve is faulty and no voltage means that the icemaker is faulty and would need to be replaced.
For the second question about the solenoid. Based on the description it sounds like the solenoid is stuck in the up position. You will want to check to make sure that it is down and that it is not seized up. If seized then you would need to replace the solenoid.
For the 3rd question the control board would need to be replaced for the issue with the stem breaking off.
The water works on my dispenser but when I move the selectror switch to either cubed or crushed nothing happens except on crushed I hear a solenoid moving. Do I need to replace the circuit board where the switches are?
Answer Hello Dan,
First pull the ice bin from the unit and pour your ice into a large bowl. Take the crusher bin to the sink and use water to clear any ice-build-up from the bottom of the container and crusher blades. Make sure it will turn freely and dry it out. Pour your ice back in and re-try. If this corrects the issue, remember to do this every three or four months to prevent the build-up from causing another stoppage. You should also use a hair dryer on the auger motor for about 15 minutes to free it up. If this is the cause of the issue, the freezer temperature should be set a bit warmer to prevent condensation on the auger motor and verify good seal contact around the door seals and the ice door.