Washer tub has at least 1/2" of up/down/sideways play. White plastic ring behind the bellow seal is worn down and flakeing off. Lot of thump,thump on high speed spin cycle. Rear shocks look ok. Weights, front shocks??? List of parts needed. Thanks.
If the inner tub is moving up/down and side to side independently of the outer tub then the issue would most likely be caused by a broken tub support. The parts that would be needed to replaced if this is the case would be the spin basket WH45X10079 and the front outer tub WH45X10101.
We just replaced the drive belt on our front load washing machine. During the spin cycle there is a lot of noise. We have checked for noise from the bearings and we here nothing. How do you know if the support shocks are bad. We do notice that we can rock the drum EASILY from side to side. The machine is 6 years old.
If the noise is a grinding noise during the spin cycle then the bearings would be the issue. When the unit gets to higher speeds to causes the noise but would not be heard during gradual rotation. The faster it spins the more noise there will be. If that is not the case then the issue would most likely be shocks that are bad.