Hi On very high spin cycle the washer is making loud noises and there is smoke in the washer basin. Can you help?
Answer David, The closest model number we could find, to the number you supplied is WCVH6800J0MS, this should be a GE front load washer, and based on your post description you most likely have a worn out tub bearing assembly, and will need to replace the rear tub assemblyWH45X10071.
How do tell if a shock is bad and should you replace all 4 of them.
Answer Hello Chuck,
I have never replaced a shock damper that didn't show an obvious sign of damage. When one gets replaced, you do have to replace the others if the unit is over about a year old to prevent a major difference and causing the unit to spin unevenly and giving a fault code. If the unit isn't old, or not used often, you can get away with replacing just one.
Ok...the top of the damper?? Is that the one attached to the tub or to the base? If it is the one on the base it has a white attachment that I have attempted to pull....How do I remove that pin?..thanks again for the assistance
Answer Hello Vicki. If you look at the white pin, you will see a tab that you will have to press down and slide the pin out of the shock and tub as you hold the tab in the down position to remove. It is on the pointed end of the pin.