Is there a way for me to check and see if this part is broken before I buy a new one. I've put in a new electrical panel so I know that's not the problem. Everything in my crisper drawers freezes, and this is the only part that is left for me to switch out.
Answer Laura, You will need to remove the damper and air tunnel assembly to check if there is an air leak around the damper bottom or at the air tunnel back side. " If the customer experiences recurring food/vegetable freezing in the fresh food section, as well as water not dispensing,
a possible cause could be damper air leakage. SERVICE If the freezing is predominantly in the middle or lower shelves (meat/vegetable pan)
or the water line is frozen, there could be cold air leaking out around the damper assembly. Check the damper seal. If necessary, order a WR14X10268 black gasket and attach it over the current black gasket in order to ensure a good seal. In addition, ensure there is no air leakage from the rear duct by adding an extra gasket (WR14X10269) to the damper assembly and seal it against the rear wall." In addition, you also want to check and make sure both doors are closing and sealing properly, especially along the bottom of the door gasket, and the freezer temperature is not set too cold (0 to 5 dgrs. recomended).
Slowly,over three days started to lose cold temperature, from 39F to 69F. Dampener item replace about 1&1/2 years ago and seems like the same problem. Freezer is OK. Any ideas?
Answer Rich, Check and make sure the refrigerator lights go out when the door is closed, and the doors close and seal properly. Check and make sure there is no frost or ice on the back wall of the freezer compartment, and you can hear and feel the evaporator fan running and moving the air. If all's OK then start at the damper assembly WR09X10114,again.