The temp in both freezer side and refrigerator side raise above acceptable limits. Then they start working again. This is unpredictable as to when it happens or how long it lasts. Any suggestions?
Ted for Model Number 363.9565414 Kenmore side/side
Answer Ted,
It sounds like the defrost timer may be sticking when coming out of the defrost cycle. The defrost should last approximately 30 minutes and may be lasting longer. You would want to check to see if the fans are running at the time the unit stop cooling and if they are not then behind the light shield in the refrigerator is where the timer is. Turn the timer and see if the unit comes on. If it does then replace the timer.
My refrigerator is showing to be between 55 and 60 degress and freezer is showing 33 degress. Could this be the cause of a defrost thermostat gone bad?
Dean for Model Number 36395659412
Answer Hello Dean. You need to check for a solid frost pattern on the coils inside the freezer. If the coils are not covered completely in the freezer with frost, this is a sign of a sealed system issue and you will need an HVAC tech to repair the unit. Usually with a defrost issue, the freezer works fine, but the fresh food does not. In your case, both are not working. This can be from a sealed system issue, or a fan motor not running in the unit.