When I put clothing into the washer, it agitates and spins slowly during the rinse and spin cycles but does not spin up to high speed. If I run a cycle without clothing it spins up properly.
I put the machine into service mode and ran the diagnostics tests with nothing in the tub. Everything seemed to work properly including the pump test and spin tests which went up to the highest speeds. There were no error codes.
The door seems to lock properly. I can hear the solenoid click, the panel says the door is locked, and I can’t open the door. Is there a way that I can test the lock with an ohm meter or something to verify that the door lock is not the problem? What voltage should be going up to the main board telling it that the door is locked?
Is there an out of balance sensor that would prevent it from spinning up? The tub seems to wiggle around very easily although I don’t know what normal movement is supposed to be. The cabinet rear cover has a drive shaft dent it in where the machine apparently ran while out of balance. The two suspension springs above the tub are intact. The three shock absorbers that I could see seemed to be okay, although I don’t know how to test them. I will look again now that I know it is supposed to have four shocks. If there is not out of balance sensor, this is a moot point.
Do you have any ideas how to get it to spin up when it is loaded?
Thanks for your help,
Answer Hello Mel. Based on all the information you provided, either the control or the motor is bad. It is not the lock if it will spin empty. But if not loaded, the motor is bad, most likely, or the board is bad in the unit. Test the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
My washer door stays locked. It wont unlock and the door is open. So I cant run a load.
Answer Hello David. if there is no power to the lock assembly, and it won't unlock, you will need to order and replace the lock assembly on the unit.