Broken oven door handle left side
Anna B. • Pleasant Plain, OH • August 05, 2014
Appliance: Model JB550G0J5AD (GE ELECTRIC RANGE)
My Repair & Advice Featured Story
(From Anna Brandenburg's son, Michael Brandenburg.) I see the problem I experienced in repairing this broken oven door handle on my mother's GE electric range ended up in the public Q&A section on your website, so I thought you would be interested in a follow-up.
It turned out that the oven door handle on this range had previously been broken on the door's right side, and my mother had called in a serviceman to fix it --- and the serviceman replaced the broken oven door handle end cap on the right side with GE Part No. AP2019183 (which was the wrong one for that particular range model), and upon finding that the oven door handle was now a loose fit between its two end caps, proceeded to glue the oven door handle to its new right-side end cap with silicone sealant!
That worked until the oven door handle's end cap on the range's left side got broken, and when I got on your website to order a replacement for a do-it-yourself repair, I entered the range's model number into the space provided, and the "Auto-Complete" feature pulled up the parts list for the GE Model JB550G0J3 electric range. Result: The wrong oven door handle end cap (GE Part No. AP2019184) got ordered for this range, and after I installed it on the range's oven door, it now had incorrect oven door handle end caps on both sides, resulting in the ½-inch gap between the oven door handle and its end caps.
Fortunately, your Customer Support Department was able to pinpoint the problem, and after I finally got the correct oven door handle end caps for this range from you, everything is now fixed. (One clarification under "Tools Needed," though: The screwdriver I needed to take apart the oven door in order to get to the door handle end cap screws was a T20 Torx-head screwdriver, which I did have in an interchangeable-bit screwdriver set, but which may not be in every handyman's tool kit.)