I have a side by side refrigerator, freezer side is staying cold
but the fridge side is getting warm damper is open and I hear
the fan. What could it be?
Dominick for Model Number gss25jfmdww
Answer Hello Dominick. Check and see if there is a frost build up on the inside freezer wall. If so, It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
I replaced the evaporator fan motor and it still isn't running. Should this motor run all the time?
Jesse for Model Number G.E. REFG. GSS20IEMD
Answer Hello Jesse,
The evaporrator fan motor should run only when the compressor and condensor fan motor run. If the thermostat is satisfied or the unit is in defrost, it will not run. You should check for voltage to the motor if it isn't running when it is supposed to be. This could be a connection issue in the harness or a power supply/relay issue at the main board WR55X10942.