I long time ago I decided to change the water filter. When I did the filter blasted off (a lot of pressure) to the extent I was worried I would have broken the shelf. I put the new filter on and found the pressure was was down. I left it that way for several days (knowing you can get air in the lines) but the pressure never improved. I reverted to the old filter for a few days and it was just as poor. I even emptied the unit completely, thawed it and retested without change. I suspect this is the first part to try replacing, but I also wonder about the valves. Any advice appreciated!
Answer Hello Dafydd,
You should pull the unit out and turn off the water. Remove the water supply line from the back of the unit and place it into a bucket, (or plastic trash can so not to make a mess), and turn the water back on. If full water pressure is there, replace the water inlet valve. If sufficient water pressure is not there, you will need to verify the water supply is not connected to the home water supply with a self tapping saddle valve. If it is, you will need to turn the water off to the home and remove the saddle valve long enough to drill the hole in the home water line out to 1/4 of an inch. If the water supply is not connected with a self tapping saddle valve, you may need to contact a plumber to determine the low water pressure cause.
No water is going through the new filter.
Answer Hello Jerry,
If water was going through the old filter, the issue may be the new filter. If you still have the old filter, you can try re-installing it to see if it passes water. It isn't unheard of to have a bad new part. If the old filter also doesn't pass water, the water tank can be frozen or the water line in the door can be frozen. The best way to prevent this is to run the freezer at 0°F to 10°F with out ever dropping below 0°F. The fresh food side should run between 35°F to 38°F. At these temperatures, the units fans should kick on often enough to prevent cold air migration which contributes to lines and tanks freezing.