No water is going through the new filter.
Answer Hello Jerry,
If water was going through the old filter, the issue may be the new filter. If you still have the old filter, you can try re-installing it to see if it passes water. It isn't unheard of to have a bad new part. If the old filter also doesn't pass water, the water tank can be frozen or the water line in the door can be frozen. The best way to prevent this is to run the freezer at 0°F to 10°F with out ever dropping below 0°F. The fresh food side should run between 35°F to 38°F. At these temperatures, the units fans should kick on often enough to prevent cold air migration which contributes to lines and tanks freezing.
I can do some repairs and I have basic instruments only. I need to replace this filter assembly as my current one is flowing too slow. When I took out the filter, the water was still running from the assembly. I think something is wrong in the assembly unit. Anyways, is it too difficult to change this assembly?
Answer Hello Das,
It isn't terribly hard to change this part out, but first you should do a few checks. Turn the water off to the unit and disconnect the water line. Place the water line into a plastic waste basket or bucket. Turn the water back on and make sure you have a good flow and sufficient water pressure. If this checks out good, reattach the waterline to the unit and remove the screws holding the valve to the unit. Hold this over your bucket and have someone hit the button for the water dispense. If you have sufficient water pressure there, every unit comes with a water filter bypass plug. Insert the bypass plug where the filter usually goes and try the water dispense. If the water comes out fine, the water filter probably just needed changed. If the water pressure is still low, then you can proceed to replace the filter tube and assembly.