Funnel Ice Disp Bk

David for Model Number GE Monogram ZFSB23DRDSS

Answer Hello David. The electronic controls on the dispenser are interactive. The control panel is equipped with a proximity sensor that causes the panel to light up as you approach the dispenser (approx. 2 inches). Removal 1. Remove the bezel from the outside of the freezer door. Note: On stainless steel models, the front panel must be removed. Remove screws from top, bottom, and hinge side. Pull out on hinge side. 2. Remove the screw from the bottom of the control panel. Lift up and pull the bottom of the panel out. Disconnect the connectors, and remove the control panel. 3. Remove 4 screws and the backing panel. 4. From the back side of the panel, remove the water switch and the light socket. 5. Remove 3 screws and the duct door solenoid. 

Regina

Answer Hello Regina, You would take the front off the dispenser assembly by grasping from the bottom of the user interface and pull. Once off there are 4 screws that you would remove to pull dispenser housing out. Once out you replace the funnel assembly. 

Ralph S. for Model Number HSM25GFRASA

Answer Hi. This spring is placed (facing from the front of the unit) on the crank door recess part # WR17X10706 upper rt. pivot arm. The u-shaped spring end is placed down towards the inside of the crank door. The straight open end is placed upwards and holds tension in the fountain bracket itself. You may need to wind this end one revolution only in order to get back tension on the door to keep the chute flapper shut correctly. Thank You. 

Ron F. for Model Number GE MONOGRAM ZISS420DRGSS

Answer Hi. Remove the fountain control cover by releasing the 3-lower hidden clips on the bottom of the keypad. behind the chute housing there is a micro switch part # WR23X10783 that the paddle actuates. It is common this will short out and cause this issue you describe. Make sure the Ice dispenser solenoid PART #WR62X10055 is not stuck open or the plunger dragging. Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. Use the R x 1 ohm scale to check the switch actions with the wires disconnected. If it is OK then remove the upper hinge cover and check the upper door hinge wiring for being bare and shorting. If this is all OK then replace the fountain control part # WR55X11192. Thank You. 

Brian for Model Number GSL25JFPH BS

Answer Hi Brian. 1st- remove the control panel by using a small screwdriver to unlock the tabs from the bottom of the control panel. Slide the bottom down and out. Remove the 4- Screws that hold the dispenser housing in place. Unclasp any electrical connections the may be plugged in. Mark any connections for reassembly ease. Side out the assembly. This will give you access to the chute assembly. Reassembly is in reverse. You may also need the spring part # WR49X10233 and the paddle micro switch part # WR23X10783 that are directly affected as well from the dispenser funnel part # WR17X11267. Thank You. 

John B. for Model Number gss25sgre ss

Answer Hi John. I would use a volt/ohm meter part # TJMA-DM1 to assist. you in your diagnosis. Remove the lower toe kick panel and find the wiring diagram. Then follow it to see what connections at the upper door connectors will give the house voltage. If any are burnt, then repair them or bypass them in order to get the voltage down to the door switch and then to the user interface part. UN hook the lower water tube connector from under the freezer door. Hold the center of the coupler and the push in the collar ring as you are pulling the hose out. Place the cabinet hose in a bucket. Call for water. Is the hose squirting water now? If so then it tells you that the inner water tank is unfrozen and the fountain control panel is electrically OK. IS the paddle part # WR17X11267 OK and not broken? There is a micro- switch part # WR23X10783 beside the paddle that you will get the 120 vac to it on the common terminal (c). Then when you press the paddle it closes the switch and sends the voltage to the fountain controls part # WR55X10517. Let us know how to assist. you further. Thank You.