Coils in freezer frozen solid. Fridge side warm.
Answer Hello Skippy. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
We need to replace this part. We can't find any instructions. Could we have your help to install it.
To replace the defrost heater, you will need to disconnect power to the unit. Remove the shelving in the freezer compartment. Take the rear cover off the back of the freezer compartment. Unplug the connector at the top for the heater and thermostat assembly and take out the 2 screws that hold the heater in place and remove. Reinstall in reverse.