How can I be sure that the heating element is defective? I checked the power cord and the circuit breaker. Is there anything else I can do before buying the part, and are there any return options if the part doesn't fix the problem?.
Answer Hello Lou. Check and make sure you have 240 volts coming to the dryer. Also check the heater and thermal fuses and see if they are good. You can test these with a multi-meter TJMA-DM1. They should read closed for continuity. We do offer a 45 day return policy. Hope this helps.
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Can you put up a video or video's showing how to check for continuity on the heating element, and also how to check all of the thermostats especially the hi limit one? Thanks
Answer Hello Rob,
Our staff is working day and night trying to get videos out there on all of the parts possible. We will get to that as quickly as possible. In the meantime, the test is a simple continuity test with an ohm meter. If good, when the thermostat is at room temperature, it will show an electrical contact with zero resistance. If a resistance is shown or no continuity is indicated, the part is bad and will not pass voltage to the rest of the circuit. If it indicates a high resistance, the internal contacts are burned and not making good electrical connection.
How do you get to the heating element asembley and remove it?
To get to the heating element you will need to remove the main top of the unit. You can do this by pushing in on 2 spring clips between the front panel and the main top. Then remove the main top. There will be a screw on either side that will hold the front panel in place. Remove the screws and take off the front panel, and release the drum belt. You will then go to the back of the unit and remove the rear panel. There will be a couple of bolts there that hold the inner tub in place. Remove and lift out the inner tub. This will allow access to the heater assembly.