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Hsg Shield Disp Kit

Part Number: AP4436244
MFG Part Number: WR49X10228
Made by: GE
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$48.14 $15.30

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Genuine GE part. GE brands include General Electric, Hotpoint, RCA, and others. See all items in Refrigerator Ice Door Or Ice Chute.
GE also makes various appliance models for Sears / Kenmore.

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Cross Reference Information

Part Number WR49X10228 (AP4436244) replaces WR17X12116, WR17X12084, 1550752, AH2364929, EA2364929, PS2364929, WR17X11858, WR17X11914, WR17X12032, WR17X12035, WR17X12037, WR17X12153.

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Hinged chute on door ice/water dispenser broke off Robert R. • Granada Hills, CA • September 12, 2014

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Repair Time Estimate

15-30 minutes 

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Repair Video

How to Replace Hsg Shield Disp Kit #WR49X10228

Step by step instructions on how to replace a Hsg Shield Disp Kit #WR49X10228 for Refrigerator made by GE. Note: This video is intended to give you the general idea of the part replacement procedure. Your appliance may differ depending on the manufacturer and model.


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Hello, For lack of a better term, the paddle, the plastic piece that one would press a glass up against in order to get ice or water from the dispenser snapped. I ordered part GEH WR49X10228 based on my refrigerator's model number. I do understand that GE re-designs parts every once and a while and this was confirmed during a "live chat" I had with a customer service agent on Monday November 11th. She informed me that I would have to replace all the parts. The "How To" video connected to this page for this part is for a Whirlpool Refrigerator, not a GE but the customer service agent wrote me that it would be a similar experience. It was not all that similar but I eventually got the old housing out and the new piece installed. Nadene Freeman helped me through this over the phone. Everything works, the light comes on, the ice (crushed and cubed) and water dispense. The problem is that the panel, the one piece unit that has the temperature display, thermostat, ice and water buttons does not stay on. There are 2 nubs(?) on the bottom of the new piece that match up with 2 holes on the bottom of the panel. The top part of the new piece has what appears to be a piece that holds the panel in place. Once I line up the bottom so that nubs are in the holes, I am able to push into place the panel, it does not slide from side to side and it feels locked in. It is when I attempt to put the (again - for lack of better term) frame, the black rectangular piece of plastic that goes around the dispenser panel and the area underneath, back on that I run into problems. The panel basically pops out as I try to connect the frame back to the refrigerator door. I have tried starting the snap back in place process from the sides, the top and the bottom all with the same result. I have even tried to reattach the panel after the frame was back on but to no avail. The panel feels attached but once I try to reattach the frame it pops out. I am not sure if this makes a difference to you but the side on my right if I am facing the refrigerator door is the side that pops out first. The panel was erroneously replaced in the summer of 2012. However it has stayed attached since then. When the panel was replaced, all the original parts were in place. I am at a loss as to how to get the panel to stay on. It seems that the frame does not help to hold the panel in place. Your advise and council will be most appreciated. Thanks, Gary

Gary for Model Number GSS23QSTASS


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The repair video for the part I received from you was for a Whirlpool refrigerator. I have a GE. The part that I purchased from you is WR49X10228. Does it install the same way as the Whirlpool in the video?



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Please advise on changing out the electronics from the old part to the replacement part. And please provide details on how the paddle arm iterates with the electronic controls to notify the fridge to begin dispensing ice/water/etc. Thank you.

Andre for Model Number A p4436244


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