The plastic part at the end of the auger has broken (355) and I can't figure out how to put the new one in. I have the new part. Can you explain how I can replace the part? Thank you. Don L.
Answer Don, The part number you supplied is a complete ice bin assembly. If you want to repair the ice bin and replace the drive cup WR17X11459 you will need to dismantle the bin assembly and replace the parts as needed. Heres some basic help, "1. Remove the upper ice bucket tray. 2. Slide out the ice dispenser assembly.3. Remove the ice cube solenoid linkage Phillips head screw and slide the linkage back. 4. Remove the ice crusher cover Phillips head screws (2) and remove the cover. 5. With a pair of pliers, twist off the backing plate tabs located on either side of the crusher. 6. With 2 small flat-blade screwdrivers, unlock the ice crusher locking tabs located at either side of the ice crusher. 7. Lift the ice crusher out of the bucket. 8. Remove the ice crusher back cover. 9. Remove the locking ring from the ice crusher auger. 10. Remove the plastic nut with a pair of pliers by turning it clockwise. 11. Remove the spacers and blades. The blades are numbered for reassembly."
Will this ice tray fit my refrigerator Model # PSS26NHSA?
Answer Hello Connie! Yes, the ice bucket assembly WR17X11447 fits the GE PSS26NHSA* model refrigerators. Thanks!
When we try and get ice the ice gets stuck.
Answer Hello Nikki,
You need to check the ice door by shining a flashlight from the front while looking into the inside. If you see light, there is an air leak that allows frost to build up in the chute. The ice dropping through the chute sticks to the frost and causes "an ice cube traffic jam". The only other thing that can cause this is over sized cubes that can be attributed to an ice tray overfill from possible a failing water inlet valve or a set of contacts in the ice maker assembly sticking.