Two of my Igniters aren't working. Is it the Ignitor that I should buy or is there another part that could be causing the issue?
Answer Hello Rob, it could be your spark module WB13K25 or the ignitor switches WB18T10176 though, it's unlikely two ignitor switches would fail at the same time. Hope this helps!
I have model JGP989BK288. The igniter does not stop sparking.
Answer Hello Charles,
When only one surface burner isn't working, it is normally because of a dropped ground. The ignitor has to have a good ground to spark to, as you know the circuit has to be complete back to ground. The cook top is made up of multiple steel parts, all screwed together. The way I usually restore normal operation is to remove all of the parts that are screwed together and use a piece of 120 grit sand paper to "clean" the surfaces that contact to complete the ground up to the ignitor area. Since you have a glass cook top, the unit will have to be pulled from its' installation and the glass top removed to find the point where the ground has lost contact. Sometimes, just tightening the screws will work, but this is pretty much a temporary fix. If you want it to fix the issue, you will go to the trouble listed above.