All four of my burners work in the high position but as soon as you turn them down they begin to cycle from high to nothing. You can hear something clicking on and off. I assume this is some kind of protection from runaway heating. I am not sure where to start.
Answer Jordan, All electric range infinite switches "cycle" off and on. On older "current sensitive type" switches, there is a bi metal switch that reacts to the amperage and opens and closes(the click noise), the L2 to H2 circuit, based on the heat selection made. The newer e "voltage sensitive" type switches cycle both the L1 to H1 and the L2 to H2 circuits, through the resistor/bi metal. It actually sounds like all's OK. You may want to review the use and care manual, and check the bottom of the pots and pans for smooth even bottoms, so you get an efficient heat transfer to the pot from the burner, for proper, efficient cooking performance and results.
I ordered a replacement dual Infinity switch. The one I received was a different design which also included the new wiring instructions for the original switch A vs new switch B. In the connection coversion chart there is a mismatch in the wire colors. The new wiring directions call for 3 blue wires and I only have 2 (0ne blue and one blue w/ tracer. There is a 3rd blue wire (to indicator light) but it has a mini connector and the new switch has all full size. The part# recieved is WB24T10063. The wires I have are 2- blue (one w/ trace), 1 - purple, 2 - reds, 1 - black. Can you advise the correct connections to connectors P1, P2, S2, 2, 4 and 4a using my wires? Thank you.
Answer Hello Ron. In the instructions, it say S2 or 2 will either be blue or yellow. It does not say both. If you use the instructions, you should be able to wire the switch accordingly. If you are still having issues, tell us where each color wire was on the old switch.