The water/ice dispenser has no lights lit on it and does not dispense. How can you determine if it is the dispenser control board or the main control board that is the problem?
To determine whether the issue is the main control board or the dispenser control board that is causing the issue you would want to check for voltage at the main board. You would want to check on the J4 connector. Check DC voltage from black to red. This is your voltage out to the control board. If there is no voltage then the main board is bad. If there is voltage then you will want to check at the freezer door hinge for loose or broken harness connections and if ok then the issue would be the dispenser board.
I'm looking to replace the interface display assembly for my GE refrigerator (WR55X10298). Does it come out of the freezer door easily. Is it possible to get step-by-step directions?
Answer Brian, It's not difficult at all, just be careful . The dispenser assembly consists of the interface, display board, dispenser shield, and duct door functioning parts. The dispenser interface can be removed to access the display board and the dispenser shield mounting screws. The interface is held in place by 4 tabs that hold it to the dispenser recess. To remove the interface, it is necessary to grasp the bottom lip of the interface on either side and gently pull it towards you. There are 3 wire harnesses connected to the display board. Note: The interface and display board are replaced as a complete assembly.
When assembling, insert top tabs into the top of dispenser recess first, then snap the bottom into place.