The ice and water on the freezer door is not working. The cube light is on and nothing else will work. I replaced the mother board and the control panel on the door and still not working. Can you help ?
John C. for Model Number pss26mstdss
Answer Hi John. Remove the power. Look under the upper fzr.door hinge at the molex electrical connectors. See if the pins have separated by unplugging them. Use a flashlight if needed. The pins individually are pushed in from the back of the connector plug. They are slightly common to not lock into place fully therefore backing out and not connecting fully. They will electrically arc and burn open enough for a break in voltage feed. If so, then either repair the pins or jumper them with a wire and bypass the connector altogether. As long as the new repair fits clearly under the hinge cover smoothly without getting pinched. If these are Ok, then look at the freezer door switch part # WR23X10530. The power starts and stops there when the door is opened .Please let me know what you find so I can assist. further. Thank You.