The temperature controls aren't showing temperature for either the refrigerator or freezer. However, both refrigerator and freezer seem to be cold. After removing the light shield there doesn't appear to be a light bulb to replace.
Answer Hello Beth,
You need to verify good electrical connections to the display and if no issues are located, you will need to determine whether the main board is sending voltage to the display board. This can be done with a test meter from J4-1 to J4-2 at the main board. This will be a dc voltage from 18 to 24 Vdc. If the voltage is being sent from the main board, the problem is the display board WR55X10522. If no voltage is there, the issue is the main board WR55X10942.