Our washing machine is full of water, and stuck in the soak cycle. Is this likely a control board issue?
Answer Hello Win,
This sounds more like a lid switch WH12X10334 failure. If the lid switch is bad the unit will start cycle. It will fill with water but this is all it will do.
The unit will not start at all, i believe it got a power surge, do these have breakers built in to save the control board from being fried? I see there is a breaker listed in the parts section.
Answer Chris, No there are no "breakers" in the washing machine. There may be a "in line" fuse in the wiring harness, we'll send you some information. There is no indication of the fuse in the wiring diagram for the model number you supplied, With a multimeter, you would want to check for 120 VAC across pin no. 5 (blk) and pin no. 6 (wht / red) on the 10 pin connector on the control board. If you have the voltage, you'll need a new control WH12X10475 if there is no voltage, you'll want to check for an open fuse or damaged wire. Thanks