My dishwasher goes through all the cycles. It turns on, fills, but then it's quiet, (no washing sounds). It drains, fills, and it's quiet again. It drains and goes through drying and turns off. The dishwasher is not spraying or washing dishes. Does this mean the washer motor needs to be replaced?
Answer Hello Sarah,
You should first remove the screens in the bottom of the unit and check for any debris that can be obstructing the normal operation of the circulation pump. (Be aware that a piece of clear glass is invisible in there and a shop vac works wonders for removing glass chips without having to fish in there with your fingers!). If nothing is found, I would ohm out the motor. If it ohms out properly, you should check for voltage to the pump motor when the unit should be circulating the water. This would point to the control board if the motor is ohmed out good but is not receiving voltage. If it is getting voltage when it should, the pump and motor assembly will probably have to be replaced.
my dishwasher makes a sound like there is something in the bottom when it is draining. like being hit with a fan bouncing around. I can not see how to get down into the area where the pump is to see what is in there. Not sure how something could have gotten down in this area.
Answer Becky, Your dishwasher has a separate drain pump WD26X10025, You can't access it from inside the tub. Yes, it is possible to get a small article indide the drain pump and it will make noise, similar to your description. Here's some help, from the service manual " To remove the drain pump: 1. Disconnect power. 2. Remove the dishwasher from its installation. 3. Lay the dishwasher on its back. 4. Disconnect the 2 wires from the drain pump. 5. Loosen the 5/16-in. hex-head screw, then pull the drain pump off the sump." In most cases, you don't have to remove the dishwasher from the cabinet, but it makes for an awkward, "tight" area to work in.