We did a self clean. The door locked and would not unlock after completed. Oven does not work now.
Answer Hello Patrick. It sounds like the latch WB2K42 is bad on the unit. This part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.
Popping noise when element ignites?? I'm thinking there is a bit of gas build up - before element ignites??
Answer Hello Jovonna. Test for 3.2-3.6 volts AC at the gas safety valve with the igniter turned on. If the voltage is there, you have a bad safety valve. If the voltage is low, you have a weak igniter and the igniter will need to be replaced. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
I need a thermostat for my oven, is the oven control the same thing? The oven will not hold a temperature, it is either way too low or way to hot. Thanks.
Answer Hello Dennis! Your model does not have a thermostat, it uses the electronic control WB27T10083. Unfortunately, the oven control has been discontinued and is no longer available. You may want to check the oven sensor, part number WB21X5301. Thanks!