I need to replace the smart board (AP3192717) on my GE microwave. Rather than call the repairman, if I decide to replace it myself: 1) is this an easy repair, and 2) can you give me some instructions on how it is done...how to take the control panel apart. Thank you.
Answer Jim, It is a relatively "easy" repair, just remember to unplug the power cord, and stay away from the high voltage components(transformer, magnetron, capacitor, etc) and wires. Here's some basic help " GRILLE REMOVAL The top full-width grille is removable for service to some
components, such as: humidity sensor, oven light, door removal, stirrer motor and flame sensor. To Remove Grille: 1. Disconnect oven power. 2. Remove Phillips-head screws (2) from grille. 3. Lift bottom of grille and push top of grille down to remove. CONTROL PANEL
The touch control panel is made up of the key panel and control housing trim (I -piece) and the smart board. Touch control will not be available as one complete assembly. If necessary the key panels can be checked by a continuity test. To Remove Touch Control:
1. Disconnect power and remove grille. 2. Remove I screw at top of control panel. Lift up on control to release tabs. 3. Disconnect grounding screw and connectors. 4. Lift up on control to release hinge from mounting screw (GE Models, others remove mounting screw). To Remove Smart Board: 1. Disconnect power, put control in service position (open door, remove I screw at top), and discharge capacitor.
2. Remove and mark connectors and leads from board. 3. Unscrew the 4 smart board mounting screws. Slide board down to free from the 2 mounting tabs. NOTE: Do not flex board." These are the basic instructions, your particular microwave may be slightly different.
First problem ever with my 2001 GE Spacesaver 1800XL. I have a buzzing sound when I touch the control panel and/or open the door and it is not working except for the clock. The fan and ligh also work, but has the buzzing sound in the background. GE repair was here today and diagnosed as the Smartboard. The new smartboard (GE pn: WB27X10438) is over $250, $320 installed. So, is this a problem that can be repaired at your $39.95 price? Otherwise, I will purchase a new microwave, similar ones are pricing in from $400-$500. Thank you.
Answer Debra, At this point and based on your post information, we would have to agree with the technician, You most likely have a "sticky" in rush relay or damaged tracers on the smartboard WB27X10438,causing the noise and inoperable selections on the keypad. You could attempt to do the repair yourself, and save the labor charges, and the cost of the part. It's not that hard a repair to make, and we can supply you the information, should you decide to attempt it.