My washer will not drain, it will spin but it will just not drain. Help please
Josh for Model Number WJSE3110A0WW
Answer Hello Josh,
This is usually caused by the drain pump WH23X10015 being clogged with debris or the drain pump has failed.
My washer will not drain. It only humms when its time to drain and spin.
Michelle for Model Number WJSE311OAOWW
Answer Hello Michelle. If the unit is humming and the tub and motor are not locked up, you will need to replace the control WH12X10176 in the unit. If the motor is locked up and only turns one way, you will need to replace the motor assembly.