Please provide me detailed instructions on how to install this part.
Answer Hello Steve. 1. Open the freezer drawer until it stops.
2. The bottom basket rests on a frame inside the
freezer drawer. To remove it, lift the basket
from the back and slide it toward the freezer
compartment. 3. Remove the single Phillips-head screw on
each side of the rail.
Note: Do not remove the hex-head screws from
the rail assemblies. 4. The tabs on the side of the drawer rails fit into
the front slots of the guide rails. Lift the drawer
by the handle to separate the drawer rails from
the guide rails. 5. Set the drawer on a non-scratching surface.
6. Remove the middle basket, top basket, ice tray
shelf, and ice bin.
7. The center rail assembly is held in place by a
molded channel in the freezer ceiling and
notches in the metal support rails. Remove the
center rail assembly by pressing down on the
metal support rails while rotating the bottom
edge of the center rail assembly. 8. To remove the metal support rails, press the
tabs on the plastic support housing. 9. Remove the 3 Phillips screws that hold the
plastic support housing in place. 10. Pull the front edge of the plastic support
housing away from the side wall. Pull the
housing forward to disengage the rear tabs.
Note: The plastic housing may be tight against
the side wall, and the tabs may be foamed in
place. Some force may be required to remove it. 11. To remove the guide rails from the plastic
support housing, lift the tab on the back side of
the housing with a small flathead screwdriver.
Part number WR17X12450. Attached to the rails is a plastic part that holds up the basket. My rails work. The problem is that the basket support is broken. Can I order the support (both sides) alone?
Answer Hello Victor! If the part you are needing is directly on the slide, you will have to purchase the assembly as the manufacture only offers the rail slide assembly WR17X12450 as a kit. Parts to the assembly are not available separate. Thanks.