My Monogram side by side makes and dispenses crushed ice but won't dispense cubed ice when selected.
Answer Hello John,
since these units dispense crushed ice unless the solenoid activates and pulls the diverter back so the cubes can pass around it, I would first check the solenoid at the rear of the crusher bin located in the ice bin shelf. This is the place where the long rod from the crusher bin goes into the hole in the back of the shelf. This can be done by blowing a hair dryer on it for ten to fifteen minutes. Also, if there is an accumulation of small broken pieces of ice all frozen together in the bottom of the ice bin, the manufacturer recommends to clear this out ever 2 to 3 months, more often if necessary.