Error message shows keypad shorted. Replace control panel or smart board? Thanks.
Answer Hackin jack,
If the error is reading as the keypad being defective then you would replace the control panel WB07X11051.
Nothing on keypad works, we have tried to unplug. Display is stuck on please set clock and no buttons respond.
You will want to pull the control panel off and check the wire harness connection to the control board. Make sure that there is no corrosion and that there is a good connection. If the connection is good with no corrosion then you would need to replace the Keypad WB56X10817.