The ice maker only makes crushed ice, even when the indicator for cubed ice is illuminated. The water dispenser works normally.
Answer Hello Pete,
First pull the ice bin out and make sure the solenoid stirrup is in the down position and the lever on the bottom of the ice bin works back and forth freely. If so, depress the door switch and activate the dispense paddle with the selector to cube and see if the solenoid clicks to the up position. If not, check for power at the solenoid. If power there, replace the solenoid. If not, the problem will be a connection at the door hinge or a bad dispenser board WR55X10562.
I HAVE CHANGED OUT AUGER MOTORS BUT NOW THE STIRRUP DOES NOT JUMP WHAT COULD BE THE PROBLEM
If the unit is on crushed ice the solenoid will not activate so this is the first thing to check to make sure it is on cubed ice. You will also want to check to make sure that the wires did not get disconnected when installing the new auger motor. If this checks ok then check to make sure that the stirrup is still connected to the solenoid arm.
The fridge is a bit over 7 1/2 years old. The ice maker only dispenses crushed ice even when cubed ice is selected. I opened the door(depressing switch) to make sure I could view the ice maker working. The stirrup does not move at all regardless of the selection. I am almost sure it is the solenoid. Is it possible for the solenoid to freeze or is it probably just defective?
Answer Hello Chris,
It is common for the solenoid to freeze up, especially if there is an air leak. I'm referring to the ice dispense door or the door seals on the unit. Otherwise, the freezer temperature is probably set too cold. You can test the theory by heating the solenoid area with a hair dryer for at least 10 minutes. You can check it while your heating it by reaching in and moving it up and down. If it will move, try it with the dispense button and it should work. Once you can move it by hand, if it doesn't work, the solenoid has failed. I have replaced very few of these as most that isn't operating properly are indeed frozen.