The fridge is a bit over 7 1/2 years old. The ice maker only dispenses crushed ice even when cubed ice is selected. I opened the door(depressing switch) to make sure I could view the ice maker working. The stirrup does not move at all regardless of the selection. I am almost sure it is the solenoid. Is it possible for the solenoid to freeze or is it probably just defective?
Answer Hello Chris,
It is common for the solenoid to freeze up, especially if there is an air leak. I'm referring to the ice dispense door or the door seals on the unit. Otherwise, the freezer temperature is probably set too cold. You can test the theory by heating the solenoid area with a hair dryer for at least 10 minutes. You can check it while your heating it by reaching in and moving it up and down. If it will move, try it with the dispense button and it should work. Once you can move it by hand, if it doesn't work, the solenoid has failed. I have replaced very few of these as most that isn't operating properly are indeed frozen.
I am getting water to the ice maker but not to the water dispenser. What part or parts need to be replaced? Thanks in advance. Bob
Answer Hello Bob. Try removing the waterline at the bottom of the freezer door and press the dispenser. If water comes out there, you will need to thaw out the freezer door, due to the water line being frozen inside it. If it still does not come out, you will need to replace the water valve WR57X10032. Hope this helps.