The door swings open and will not stop. I ordered part #AP3670365 and it still is swinging. It still does not seem to be catching on the door stop. As we tightened the door stop it pulled away from the bottom of the door, thus not stopping it
If the door stop at its tightest is still pulling away from the door of the refrigerator then it sounds like the screw holes may be stripped or rounded out bigger than the screw. If this is the case you may want to see if you can put a bigger screw into it to keep it from moving around. If this does not work then the only thing you could do is replace the door of the refrigerator.
I need to repair the door stop. It is broken and the fresh door opens too far, hitting the counter behind it. Which one do I need to order and what tools are required?
Answer Hello David! The door stop listed for your model is part number WR02X10782. You'll need to remove the door in order to replace the stop. There are two screws holding the stop in place that you'll need to remove. No special tools are required. Thanks.