The threaded part of the plastic bit had broken off so the the upper oven door latch was no longer functional
Stephen P. • Huntington Beach, CA • June 12, 2014
Appliance: General Electric Electric Range JHP56GN4WH
My Repair & Advice
First, order the part. Total cost including shipping, handling and tax $37.14. This was a savings of $2.50 compared to other on-line prices. Incidentally, GE has discontinued this part. Received the part in six days. Removed six screws around the oven door perimeter so I could install the new part. I had removed the old part several days before. Spent about 25 minutes attempting to screw the plastic bit into the back-plate. The amount of space was limited so it was a little difficult to get my fingers in there and hold the back-plate in place. Frustrating!! Finally compared the new back plate to my old back-plate and realized that the reason I was having so much difficulty was that the threaded hole on the new back-plate was just too small. The old plate (as the bear in Goldylocks said) was just right. Fortunately, I hadn't thrown the old back-plate away. So, after that discovery, putting the new part in place and replacing the six screws on the oven perimeter and checking to see that latch did indeed work took about ten minutes.