My microwave model jkp76gp3bg sometimes will not heat. It goes through the cycle ie, set temp, run time, start of cycle. After the microwave runs and shuts off, the food is still cold.
I think the problem is with one of the door switches. If I close the door hard the microwave will he my food.
All the help you can give me will helpful.
You will want to disconnect the power and pull the unit down from installation. You will then want to remove the cabinet of the unit so that you can inspect to see if the latch on the door is making good contact with the switches. If they are then you will want to test each switch to make sure that they are good. The issue does sound more likely that the latch is not making contact with the switch.