This is a GE over the range Microwave that is appx 15 months old, just quit working, everything is dead no light, fan and microwave doesn't work. We have checked the outlet and power is fine. Suggestion/s?? fuse??
Based on the symptoms it sounds like either the fuse is bad or a thermal fuse has failed. You will want to pull the control board and disconnect power. There is a fuse behind where the control panel is that you will need to test for continuity. If there is no continuity then the fuse would need to be replaced along with the door switches. If this fuse checks ok then you will need to pull the unit down and check all the thermal fuses to make sure that they are good. On the base behind the control panel there may be 2 thermal fuses, one will read open and the other will read closed.
When I push the start button, it makes a sound and a small picture appear, but doesn't start...
Answer Hello Fausto. You will need to test all the door switches on the unit and make sure they are good. If not, it will cause the issues with the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html