When I push the start button, it makes a sound and a small picture appear, but doesn't start...
Fausto for Model Number spacemaker KL1800
Answer Hello Fausto. You will need to test all the door switches on the unit and make sure they are good. If not, it will cause the issues with the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
The microwave was working fine and the next day, the power was off, I try to check on another outlet and still doesn't work, can you tell me if it needs a fuse and where it is located...
Jackie for Model Number JVM1540DN1WW
Answer Jackie,
You will want to unplug unit and take the top grill off. Once off there is a screw holding the control panel in place. Remove screw and lower the control panel. There is a buss fuse located inside that is a 20 amp 250 v fuse. You will want to check the continuity of this fuse to make sure that it has continuity. If not then it needs to be replaced. If good then you will have to take unit from installation as there are a couplemore fuses located in the cabinet.