My name is Mary and I need some help! We bought our washer and dryer 2 years ago and now its messed up. When we turn it on to fill up it fills, but that's it. It doesn't agitate or spin so therefor it is not washing either. I replaced the lid switch yesterday and turned it back on and slowly but surely it started agitating and spinnin perfectly. So we turn it off and start it again and it doesn't do anything all over again. Any ideas?
If replacing the lid switch the unit started working then you will want to make sure that the magnetic side of the switch is meeting up properly. Make sure that the lid is not warped and that the magnet is securely in place on the lid. If that checks ok then check to see if there is an error code flashing on the motor of the unit. If there is a code flashing, look at the tech sheet that is in the control panel and see what the error code represents.