Our dryer is much too hot on any setting except low heat, but that requires 3 cycles to dry the clothes. My assumption is a thermostat problem, which part is needed to correct this?
John for Model Number DDE7900MCLWH
Answer Hi John. You will need to lift the top and replace the cycling thermostat which cycles the correct temperature range for your dryer. It is part # WE4X584You also need to clean the entire vent system and also the vent hood / cap outside for complete opening and closing.This should help the proper air flow. Thank You.
How do I determine which Thermostat to order and how do I isolate the thermostat vs. the heating elements as the problem?
Dan for Model Number BVLR333EVOWW
Answer Dan, What is the issue, No heat ? Are you using a multimeter ? In that case you would remove the wires from the thermostat and check for a "closed" circuit across the terminals on the thermostat. Without a meter, you would have to "bypass each thermostat until the heater comes on( remove the wires from the thermostat and attach them to each other, and do the same to each thermostat individually( a lot of plugging and unplugging of the power cord) until the heater illuminates/heats. It would be better, in the long run, to get a multimeter, and test the circuits. You will need to raise the dryer top, in order to access the componets and test them, either way. All the heat components are located on the heater housing assembly at the rear of the drum of the cabinet interior. Good Luck.