The fan inside my freezer section is constantly running. Temperature in the freezer is -5 and refrigerator is 38. Compressor seems to be working correctly. I'm thinking it is the thermostat. Anything else I should consider?
Answer Hello Bob,
The first thing I would recommend is to clean the coils behind the unit. After doing this you may have to adjust the temperature inside the unit to avoid freezing anything in the fresh food side, (especially on the top shelf). If this doesn't solve the issue, the temperature sensors should be checked since something could be covering it or it could be out-of-tolerance.
Refrigerator section has food and beverages freezing throughout the whole compartment regardless of temperature setting. Is this the temperature sensor I need? Which one?
Most likely the sensor is not the issue with the unit. You will want to pull the duct assembly down and check the damper door that is in the duct to see if it is broken. This is the most likely cause for the unit freezing in the refrigerator section. If the part is broken you will need to replace the duct assembly which is part number WR49X10091