In your previous response to my question in regards to the frost build up on the back wall of my freezer you said to check the defrost heater and defrost thermostat, I cannot however find out to gain access to those 2 things, Can you please let me know how to gain access
To access the heater and thermostat you will need to remove all components of the freezer. Take the back wall off the unit via the screws that are holding it in place. Once you have the back wall off, the heater is at the bottom of the evaporator and the thermostat will be on attached to the evaporator.
My freezer is keeping food frozen but refrigerator part below is not keeping things cold. I have ice on back wall of freezer and water drips on top of refrigerator part down below.
Answer Hello Susan. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Also, check and see if the drain on the unit is clogged.
Refrigerator will not shut off unless i shut off manually, good temps freezer and fridge.
You will want to make sure that you have clean condenser coils and also check to see if the condenser fan motor is running. If it is stop the fan blade and then see if it starts back up slowly. If this the case or the fan not running then the fan is faulty and would have to be replaced. Any of this will cause compressor to shut down prematurely but may keep unit temps good and evaporator fan running.