The dryer turns on but never heats.
Answer Hello Tina. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Also check the heater and thermostats and see if they are good. You can test these with a multi-meter TJMA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
When drier is not running the heat does not shut off.
Answer Hello James. The element is grounded and is touching metal. You will need to order and replace the element WE11X103 in the unit.
Our dryer over heats and then shuts off. The top is too hot to touch. I have checked the exhaust vents and they seem to have good air flow.
Answer Hello John. You will want to check the heating element WE11X103 and make sure the coil on it is not broken and grounded out to the housing. Thanks!