When drier is not running the heat does not shut off.
Answer Hello James. The element is grounded and is touching metal. You will need to order and replace the element WE11X103 in the unit.
Our dryer over heats and then shuts off. The top is too hot to touch. I have checked the exhaust vents and they seem to have good air flow.
Answer Hello John. You will want to check the heating element WE11X103 and make sure the coil on it is not broken and grounded out to the housing. Thanks!