The timer continues to break the knobs because it is very hard to rotate. Is the hard rotation normal or could the timer been damaged by rotating it in the wrong direction. Just found your site and it is fantastic.
Answer Jim, The timer dial should be somewhat easy to turn, Did you notice if the dial knob is cracked ? Turning the timer dial, in one direction(clockwise) is always the way to go. If you've been turning the dial in both directions, you most likely have bent contacts inside the timer and it's causing the rotation issue. WE4M383 is the correct timer part for the model number you supplied, and you'll need to replace it. Good Luck and Thanks
Do you have a layout of how I put this part in?
Answer Hello Tina. You will remove the back panel of the control panel. Next remove the knob from the timer and the screws holding the timer in place. Connect the wires from the timer to the new timer on the correct spades. Reinstall in reverse order. Hope this helps.