Hello, The knobs on this cooktop go out very quickly within 2 years. This is because of the plastic shaft that melts don because of the heat from the cooktop. Is there an alternative part that is built more sturdier than these? These knobs are not inexpensive. For the the price they should at least last 5 years if not more
Answer Hello Nathan! Unfortunately, we only have the original knobs available suggested by the manufacturer. We do, however, carry a one year manufacturer warranty. If for any reason the part becomes defective within a year of purchase please let us know and we'll be glad to process a reshipment at no charge to you. Thanks.
I have changed 10 knobs in 3 years - that's the price of a range. Are there any alternatives?
Answer Hello Suklaji! Unfortunately, we can only suggest the replacement parts suggested for your appliance by the manufacturer. However, if the knob breaks within the first year of purchase with our company we will replace it at no charge to you with our one year part warranty.