The motor spins but transmission does not turn. Is there any way to verify that it is the transmission that is bad? Do I have to replace the whole thing or is there other alternatives?
Answer Hi. Look under the agitator and see if the Trunnion part # WH17X95 and bolts part # WH2X1107 have not broken off allowing the trunn. lock plate part # WH01X10437 to fall off the side of the transmission flat spot on the side of the shaft (common). Make sure the belt part # WH07X10009 and the tensioner pulley part # WH7X115 below are not damaged and the tensioner pulley spins well. Look at the top bearing part # WH4X104 and the top seal assy. part # WH08X10004 for water leaks above the transmission as well to make sure the lower bearing is not locked up as well. It comes with the transmission assy. part # WH38X10014. Thank you.
How do I remove the agitator inside the washer? The unit fills with water then tries to agitate, makes loud noise then stops. Does this several times. Then goes into spin rinse cycle. Tries to spin makes loud noise then stops. Water fills and drains properly.
Answer Hi Steve. They're is a 1/2" bolt under the fabric cup. Pull up on the cup to remove(or twist slightly and then lift). You will need a 9" extension with a deep well socket. This will remove the agitator with the bolt and extension bar together. This way the bolt don't come out of the agitator hole and you have a hard time reinserting it later. There is a agitator coupler that is before the transmission shaft part # WH49X10042. Carefully inspect all parts sometimes the suspension rods/springs get weak and let the tub bang. This part # WH16X543. Thank you.