Water is dripping from the air diffuser in the middle of the top of the refrigerator cabinet. It looks like condensation. Cold air comes from the freezer above into the cabinet through here, I think. What might be causing the dripping, and what might be done to stop it?
thanks.
Rich R. for Model Number TBX16SIYCLWH
Answer Hello Rich,
Condensation like this is created from humidity that is getting into the unit. You need to check the ice door by shining a flashlight from the outside while looking in through from the inside. If you can see light, the ice door seal will need to be replaced. If not, you need to look all the way around both door seals with a flashlight and an inspection mirror. If you find a place that is not contacting, you can sometimes correct the issue by one of the following methods. You can sometimes make the seal contact by re-leveling the unit which in turn changes the way the doors strike. You can try heating the door seal with a hair dryer to re-shape the seal and make it contact the cabinet. The last way is the least desirable because it means you have probably found a tear in the door seal. This is to replace the door seal on the door that is leaking.
These are the most common causes of condensation inside the unit. A less common issue is if the ice maker is connected to the HOT water supply from the home plumbing and/or if the unit is running below 0°F. Most of the time if this is the cause the unit will be ridiculously cold, such as -15°F. This doesn't happen often, but is a possible cause. Remember also to never put anything in the unit straight from the stove.