Get OE error message,replace drain hose and cleaned filter,casing and pump. Put 110 volts to pump and it runs. Put back together and OE message.
You will want to pull the hose from the bottom of the tub and check to see if it is clogged. If not clogged then check the impeller on the drain pump to make sure that the impeller is not damaged and make sure that it is not loose. Also check the resistance of the pump which should be between 10 to 20 ohms. If not then replace the drain pump. Check the pressure hose to make sure that the hose is not clogged and the air dome is not clogged. Check the pressure switch to make sure that it is resetting.
We crack the drain filter when opening it and now it's leaking. Is it the good part? Thanks.
Answer Hello Marie-Claude! For the drain filter you will need to use part number 383EER2001A. For the casing you will use part number 3108ER1001B. Thanks!
I have an DE and the water is not draining...I checked the hose and filter and both seem clear. Lots of water drains out of hose so wouldn't that mean that there is no clog...or is there another place that something could be hung up or is more than likely the drain pump. Is there a diagram or directions for taking off the front panel to get to the drain pump assembly and do you have to replace the casing as well. Also how do you make sure it's level?? Thank you kindly
Answer Alana, Are you sure it's not a "OE" error code, that would indicate a drain issue, the "DE" error indicates a door lock issue. To access the pump, you will need to remove : The washer top, Unscrew 2 screws on the back of the top plate.Pull the top plate backward and upward. The control panel, Disconnect the Display PWB Assembly connector from Trans cable. Pull out the drawer and unscrew 2 screws.Lift the left side of the Control Panel Assembly and pull it out.Unscrew the 9 screws from the Control Panel Assembly. The front panel, Unscrew the 4 screws from upper of the canbinet cover. Unscrew the screw from filter cover.Put a flat ( - ) screwdriver or putty knife into the both
sides of the filter cover, and pull it out.Unscrew the screw from the lower side of the cabinet cover.Open the door. Disassemble the clamp assembly.Tilt the cabinet cover. Disconnect the door switch connector. Lift and separate the cabinet cover. The pump, Separate the pump hose, the bellows and the circulation hose assembly from the pump assembly. Disassemble the pump assembly by removing the screws in the front frame panel." Thanks