I recently replaced the bearings on my washer. The drum spins trouble free and quietly. I was getting a UE error code on the machine even with a small load. I replaced the dampers (shocks) and ran a couple loads with success, but now got the UE error code again. What may be the problem? The springs were put back into the same slots they were from the factory and the weights seem secure and properly re-installed. Any suggestions?
Answer Hello Greg,
I would remove the motor rotor and check inside for cracked magnets. Make sure the RPS is mounted securely, then locktite the bolt into position. If this doesn't help, the springs could be over-extended unevenly. From this point, make sure the loads you put into the unit are even in the sense that you must put in at least two of each like item. This is to say, two or more towels, two or more blue jeans, etc. This will allow the unit to evenly distribute the loads. In addition, one sheet thrown in with the towel load does not normally balance properly.