Cannot open door can hear lock click but door will not open
George for Model Number lg mod wm1814cw
Answer George, Does the "door locked" light cycle off and on with the click noise? And do you not get an error code ( OE,DE, PE, etc.) You're on the right track, The issue could be a mechanical or electrical issue in the door latch assembly. We're sending you some additional information, that should help. Good Luck and Thanks
How can I test the Door Lock Assembly Switch (AP4441836) to make sure it's working. It doesn't seem to sense when the door is closed so when I press on the start button after selecting a cycle nothing happens. I took the switch out and check the 4 pins with my continuity test and none of them change connectivity no matter what position the switch is in.
Mike for Model Number WM3875HVCA
Answer Hi Mike. The door lock Assy. part # 6601ER1004C has a coil and a wax motor that closes within a predetermined time. So you can only test some of the latch. See the page of this service manual to test.I would use a volt/ohm meter part # TJMA-DM1 to assist. you in your diagnosis. Use the supplied Tech. sheet to aid you in the diagnostic mode. Is the display showing a dE code? It is designed to test the individual par6ts and throw up a fault code. You will find it in the top area after you remove the top. Make sure all latch connections are tight. Thank You.