Lg washer not draining odd sounding pump noise
Tom K. • Blaine, WA • September 07, 2014
Appliance: LG Washer WM2688HWMA
My Repair & Advice Featured Story
It was fairly obvious that the washer drainer motor had failed, water was not draining, filter was clean (bottom lower left panel door, have a pail ready!) and drain line was not blocked.
Someone had provided great advice on the Appliance Parts Pro's site about replacing the drain motor from the bottom. Great suggestion! Easy to do, although be prepared for more water to drain from the washing machine onto the floor after you lay it over.
I carefully lowered the machine onto it's back, which allowed gravity to bring the motor assembly towards you after the filter housing had been removed (same external lower / left front panel), one Phillips screw and then the two Phillips screws under that housing are removed. Then remove the wires to both pumps (the closest pump is the re-circulation NOT the drain pump. DO NOT MIX THOSE UP, as they are not the same part!). I took a picture with my phone to remember placement of the pump motor vs motor assembly housing and which wire went on which post. Worked great as a quick reminder.
Once the wires are off, use an adjustable plier to crimp the hose clamp, pulling the clamp further up the hose, for both the main drain hose and the recirculation hose and then remove the hoses from the main pump assembly housing. This allows you to twist the main pump housing assembly 180dg so that the drain motor is now facing you.
Once you do this, there are three small phillips head screws that attach the motor to the drain pump housing, take those out and remove the drain pump, take the plastic shroud housing off that and put it on the new pump and simply replace the new pump in the housing.
Make sure the pump o-ring does not crimp as you install the pump. Reference the picture you took to ensure the motor is aligned properly to the housing (housing is pre-drilled with many screw holes that would align almost any position, but the pump must be aligned to the housing the same way as the old one); re-attach the hoses and wires and then the two phillips screws to the filter housing substructure, the place the filter housing back on from the outside and install the last phillips screw . . . BOOM; done.
NO screws need be removed from the large plastic base / floor of the washer. The large hole in this base provides sufficient space to make this happen. A flash-light is also handy. Simple.
Love the service Appliance Parts Pro's provide!! Well done guys, I would never hesitate to tackle this again. To think I was very close to just buying a new Washer / Dryer set, but after my wife goaded me into trying it I grudgingly gave it a shot. She was certainly right, well worth it.
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Repair Time Estimate
Less than 15 minutes