Error code ER IF and has neither ice nor water. Otherwise refrigerator works well. I have been told something is wrong with the ice fan or control board, is this right? Please advise.
Answer Hello Jeremy,
There is a service bulletin out on your model number pertaining to the complaint you have. For serial range between 103KR****** and 301KR******, Replace Main PCB and Grille Fan Assemblies. As per the bulletin, the part number for the main board you need to put in is (AP5671401) and the fan & grill assembly to be installed is (AP5672259).
Rattling noise coming from the multi-flow circulating fan (behind cover and filter). Can't seem to find replacement motor/fan. Please help.
Answer Hello William,
The part number for the fan motor in the refrigerator compartment is EAU36179308. You will want to pull the rear cover off and make sure that it is not just ice that has formed around the motor causing it to make the rattling type noise.