The detergent dispensing drawer is "stuck" and can't be opened. How can I access the drawer to remove it and what is the most likely cause of not being able to open it?
Most likely one of the siphon caps on the drawer is not in position properly. There is one of 2 ways to get this open. The first would be to try to take the top off the unit and try to take the top of the dispenser housing off. There are clips on each side to get this off. If this is unable to be done then you will need to pry the drawer out and most likely will need to replace the drawer and the housing because it will most likely get damaged.