Roller Assembly

Note: This question is for the older version of this part, but we thought you might still find it helpful

John T for Model Number dle 0332 w

Answer Hello John, The rollers would not have any bearing on the motor not turning the drum. This issue would be a bad motor 4681EL1008A not allowing drum to rotate. 

Note: This question is for the older version of this part, but we thought you might still find it helpful

Frank S. for Model Number DLE3777W

Answer Hello Frank, This is most likely either a drum roller 4581EL2002C or an idler pulley 4560EL3001A. Be aware that there are four drum rollers inside the unit. Two in the front and two in the rear. 

Note: This question is for the older version of this part, but we thought you might still find it helpful

Joe for Model Number DLG2522W

Answer Hello Joe, The LG support rollers 4581EL2002C are available. Unless you could get the manufacturer to show a satisfactory cross of the numbers, it isn't feasible to try as it could cause damage to the unit and could possibly become a hazard electrically. 

Note: This question is for the older version of this part, but we thought you might still find it helpful

Shane for Model Number Dle5977s

Answer Hello Shane. There is no difference in part number 250 and 251. They are both part number 4581EL2002C for the roller kit. Hope this helps. 

Note: This question is for the older version of this part, but we thought you might still find it helpful

Maria I. for Model Number DLE5977B

Answer Hello Maria! The drum support roller assembly is part number 4581EL2002C. I have emailed the service manual to you for your appliance. This will help with the installation. Thanks! 

Note: This question is for the older version of this part, but we thought you might still find it helpful

Tony for Model Number DLE 9577sm LG

Answer Hello Tony. Yes, it sounds like the roller 4581EL2002C is bad and will need to be replaced. It is best to replace all 4 at once. Hope this helps.