A five year old lg direct drive washing machine made a bad noise when the drum was being turned
George B. • Miami, FL • April 21, 2014
Appliance: LG Washer WM0642HW
My Repair & Advice
All my Internet queries pointed to the rear set of bearings being at fault, so I ordered them from you guys along with a bearing seal and the large rubber gasket that joins the two parts of the basket. Your step by step video was amazing and all was reassembled without a left-over part! When I started a test wash, I noticed that the Rotor Assembly SPLINE teeth were totally stripped, and were the source of the noise! I ordered the rotor, overnight delivery, and replaced it the next day! Probably the bearings didn't need replacing, but I learned a lot about how the appliance works, so diagnosing the real problem was easy.
I am grateful for your online videos!
Oh, putting the rubber baffle that seals the basket against the door can be tricky. Make sure you clean the lips well, and lubricate the rubber with soap, to slip it unto the two lips. The one that fits on the basket is harder than the outer one! The metal spring rings that secures each side are also hard to secure to the grooves!!
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Repair Time Estimate
Less than 15 minutes